FAQ

Q: “I ordered City Slicker on vinyl, but where is it?”

A: The original prospective delivery date was late February. However, due to recent to the global supply chain delays, the date has been pushed back. My guess is March/early April. Believe me, I’m just as bummed as you are.


 Q: “Will you re-stock cassettes”

A: We are making a run for tour, and any leftover stock will be put on the website!


Q: “Will you re-stock VHS tapes”

A: Sadly no. I’m pretty sure we bought every blank tape from the factory we used to make them, so it might not even be possible if we wanted to haha.


Q: Will you re-press “Mahjong Room”

A: It is in the works


Q: Will you re-press “Rikki”

A: It is in the works


Q: Will you re-press “Toaster Music”

A: No plans to


Q: “I haven’t gotten my shirt”

A: Send an email with your order number to gingerrootmerch@gmail.com


Q: “I haven’t gotten my VHS / Cassette”

A: Contact admin@acrophaserecords.com


Q: “I want to sell your vinyl in my store”

A: Contact admin@acrophaserecords.com


Q: “Any plans to come to _______________?”

A: Check this page to see if we’re coming to _______________.


Q: “What camera do you use?”

A: For the lofi stuff: Canon XL1. For the hifi stuff: Blackmagic Pocket HD. For tik tok: my phone.


Q: “What to you edit with"?”

A: Adobe Premiere


Q: “Will you make a music video for my band?”

A: I can barely keep up with making Ginger Root videos, so unfortunately no :(


Q: “What Asian are you?”

A: I’m Chinese-American